Photoshop is an amazing, complex tool. When it works, everything is great. When something isn’t working or even worse, works intermittently, nothing is worse. Recently, in dealing with a problem I had, I learned an essential troubleshooting tip, which I’ll definitely make use of in the future.
My crop tool stopped working correctly: at some point, between switching between fixed ratios and free crops, the tool just broke. I was able to set a crop by dragging the handles, but could no longer trigger the appearance of the crop with a single click. I tried clearing preferences and changing the ratio function, restarting my computer, and was just about to reinstall Photoshop entirely, when I came across the mention of resetting a tool.
I’ve never had to do this before, and true to Photoshop’s nature, it is hidden a couple menus deep. While this example demonstrates resetting the crop tool, the same reset option exists for other tools in Photoshop.
Accessible via the tool preset menu, the reset tool option solved my problem. I’m still not sure what actually kicked off the issue, but given how easy this fix was, I’m not worried.
With this feature being a quick few clicks away, I’ll definitely use this as one of my first troubleshooting steps in the future.